Cancellations:

- Cancellations are accepted without penalty up to 7 days before arrival day.
- Cancellations within the 7 day cancellation policy is subject to a one night’s penalty.
- Cancellations on the day of arrival are charged at full amount. No refunds.
- For cancellation and change purposes, check-in/arrival date is considered to be 12:01am Eastern Standard Time of the day on which you are scheduled to check in to your hotel.

No Shows:

- No Shows are charged at full amount. No refunds.
- Rooms will be held until noon of the day after arrival date unless guest directly communicates his/her wishes for a later check-in date. Room nights not consumed are none refundable. 

Early Check Outs/Changes:

- Early check outs are charged at full amount. No refunds.
- Any changes made within the 7 day cancellation period is subject to a one night’s penalty.
- Any changes made on the day of arrival or during the stay, the full length of stay will be charged. No refunds.